Terms of Use

Introduction

Welcome to Grandeur Realty Group LLC. These Terms of Use ("Terms") govern your access to and use of our website, services, and communications, including SMS/text messaging. By accessing or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with these Terms, you must not use our website or services.

Acceptance of Terms

By using grandeurrealtygroup.com, submitting forms, joining our VIP Buyers List, or communicating with us via phone, text message, or email, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

SMS/Text Messaging Terms and Consent

How You Opt-In to Receive Text Messages

You may opt-in to receive text messages from Grandeur Realty Group LLC through the following methods:

  • Texting us first: When you initiate a text conversation with us at +14102268123
  • Submitting an inquiry: When you provide your phone number on our website forms (VIP Buyers List, contact forms, offer submissions) and check the box to opt-in to SMS updates
  • Established business relationship: When you are an existing client who has provided your mobile number for property-related communications
  • Verbal consent: When you verbally agree to receive text messages during a phone conversation with our team

Consent to Receive Text Messages

By opting in through any of the methods above, you expressly consent to receive manual or automated text messages (SMS/MMS) from Grandeur Realty Group LLC at the phone number you provided.

Consent is NOT a condition of purchase. You are not required to provide consent to receive text messages as a condition of purchasing any goods or services from Grandeur Realty Group LLC.

Types of Messages

Text messages from us may include:

  • Responses to your property inquiries and questions
  • Follow-up messages regarding properties you've viewed or expressed interest in
  • Transaction updates, appointment reminders, and confirmations
  • Property alerts for listings matching your specified investment criteria
  • Real estate market updates relevant to your investment goals
  • Exclusive off-market opportunities for qualified investors
  • Service updates and announcements

Message Frequency

Message frequency is low volume and conversational in nature. Depending on market activity and your engagement with our services, you may receive occasional messages (typically 1-5 messages per week, often fewer). We maintain a personalized, relationship-based approach to our communications and do not engage in mass texting campaigns.

Message and Data Rates

Message and data rates may apply. Standard messaging charges from your carrier will apply to each message sent and received. Grandeur Realty Group LLC is not responsible for any charges incurred from your mobile carrier. Please consult your mobile service provider for details about your messaging plan.

Supported Carriers

Our SMS service is available on major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, Boost Mobile, Metro PCS, and others. Carrier compatibility may vary. If you experience issues receiving messages, please contact your carrier or reach out to us for assistance.

How to Opt-Out (Stop Receiving Messages)

You may opt-out of receiving text messages at any time, free of charge, by:

  • Replying "STOP" to any text message you receive from us
  • Replying "UNSUBSCRIBE", "END", "CANCEL", or "QUIT" to any of our messages
  • Calling us at +14102268123
  • Emailing us at [email protected]

After you opt-out, you will receive one final confirmation message acknowledging your request. You will not receive any further text messages from us unless you choose to opt-in again.

Help and Customer Support

For help or questions about text messages, you can:

Our customer support team is available to assist you with any questions or concerns about our text messaging service.

Message Delivery and Disclaimer

While we strive to deliver messages promptly, we cannot guarantee the delivery of text messages due to factors beyond our control, including carrier network issues, phone compatibility, or device settings. Grandeur Realty Group LLC is not liable for any delays, failures, or errors in message delivery.

Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Provide false, inaccurate, or misleading information
  • Use our services to engage in fraudulent or illegal activities
  • Attempt to interfere with or disrupt our website or services
  • Use automated systems or software to extract data from our website without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Violate any applicable local, state, national, or international law

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Grandeur Realty Group LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Property Listings and Information

Property listings, prices, descriptions, and other information provided on our website are for informational purposes only and are subject to change without notice. While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or availability of any property listing. All properties are subject to prior sale, price change, correction, or withdrawal without notice.

VIP Buyers List

By joining our VIP Buyers List, you agree to receive exclusive property alerts and communications from Grandeur Realty Group LLC. Membership is free, and you may unsubscribe at any time by following the opt-out instructions in our communications or by contacting us directly.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:

  • Our services will be uninterrupted, secure, or error-free
  • The information provided will be accurate, complete, or reliable
  • Any property listings will remain available or at the listed price
  • Defects in our services will be corrected

Limitation of Liability

To the fullest extent permitted by law, Grandeur Realty Group LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any errors, mistakes, or inaccuracies in content or property listings
  • Any property transactions or communications with third parties through our services

Indemnification

You agree to indemnify, defend, and hold harmless Grandeur Realty Group LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise objectionable. Upon termination, your right to use our services will immediately cease.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the courts located in Baltimore, Maryland.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Grandeur Realty Group LLC regarding your use of our services and supersede any prior agreements or understandings.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us:

Grandeur Realty Group LLC

CEO: Hannahley Yu

Email: [email protected]

Phone: +14102268123

Serving: Baltimore, Maryland & Surrounding Areas

For SMS/text message support, reply HELP to any message or call the number above.